Privacy Policy for Jashore City App

Privacy Policy for Jashore City App

 

Last Updated: July 20, 2026

Jashore City built the Jashore City app to provide citizens with quick access to essential public services and emergency information within Jashore. The app includes emergency contacts, hospitals, doctors, blood donation management, police, fire service, ambulance services, and other important city-related information.

This Privacy Policy explains how we collect, use, and protect your information when you use the Jashore City mobile application.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.


Information We Collect

Depending on the features you use, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Location Information (if permission is granted)
  • Device Information
  • App Usage Data

Providing personal information is optional unless required for a specific feature, such as blood donor registration.


How We Use Your Information

We use the collected information to:

  • Provide access to emergency services and important city information.
  • Improve app functionality and user experience.
  • Respond to user inquiries and support requests.
  • Maintain app security and prevent misuse.

 

Third-Party Services

The app may use third-party services that collect information used to identify users.

These services may include:

  • Google Play Services
  • Firebase Authentication
  • Firebase Analytics
  • Firebase Crashlytics

Each third-party service has its own privacy policy.


Log Data

Whenever you use our Service, we may collect technical Log Data in the event of an app error.

This information may include:

  • IP Address
  • Device Name
  • Operating System Version
  • App Configuration
  • Date and Time of Usage
  • Diagnostic Information

Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain your personal information only as long as necessary to provide the requested services, improve the application, comply with legal obligations, and resolve disputes.


Account and Data Deletion

If you have created an account or registered as a blood donor, you may request deletion of your account and associated personal data at any time.

To request account or data deletion, please contact:

Email: support@jashorecity.com

Please include the email address or phone number associated with your account.

Upon receiving a valid request, we will:

  • Delete your account.
  • Remove your blood donor profile (if applicable).
  • Delete or anonymize your personal data where appropriate.
  • Complete the deletion process within a reasonable timeframe.

Some information may be retained where required by law or for security and fraud prevention purposes.


Children’s Privacy

This Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.


External Links

The app may contain links or contact information for external organizations, including hospitals, government agencies, emergency services, or healthcare providers. We are not responsible for the privacy practices or content of these external organizations.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of the app after changes are posted constitutes acceptance of the updated Privacy Policy.


Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us:

Email: support@jashorecity.com